Returns and faults

14 day, no quibble, money back returns

If you would like to return your item within 14 days of purchase then just send us an email saying that you would like to return the item and we will send you the address that the item is to be returned to. Our email address is on the contact us page.

Returns will be taken for items that have not been opened or used.

A full refund will be given for items returned within 14 days of the purchase date.

Faulty items

We take customer care seriously and will always do our best to resolve any problem usually by sending a replacement item.

In the unlikely event that you have a problem please email us immediately with the details of the item and what the problem is. Our email address is on the contact us page.

We will be in touch to establish the nature of the problem and to discuss how to resolve the issue.

For faulty items we will need to inspect goods and packaging.

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